Privacy Policy Angkabet

1Introduction

Angkabet deeply values the privacy of every member who trusts our platform. We understand that the personal information you share with us is sensitive and important — and we are committed to handling it with full responsibility, transparency, and respect.

This Privacy Policy ("Policy") describes angkabet's practices for collecting, using, disclosing, and protecting personal data when you use our website, mobile app, and all related services we offer. This Policy applies to all registered members, website visitors, and anyone who interacts with the angkabet platform in any form.

In the event of any conflict between this Privacy Policy and angkabet's Terms and Conditions, this Privacy Policy shall prevail in all matters relating to personal data management.

2Personal Data We Collect

Angkabet collects various types of information depending on how you interact with our platform. The following are the categories of data we collect:

Data You Provide Directly

• Full name as per official identification document.
• Date of birth and gender.
• Email address and mobile phone number.
• Current residential address.
• Identity verification documents (national ID or passport) for the KYC process.
• Bank account or e-wallet details for deposit and withdrawal purposes.
• Account password stored in encrypted form.

Automatically Collected Data

• IP address and approximate location information.
• Device type, operating system and web browser used.
• Records of login activity, session duration, and platform usage patterns.
• Cookie data and device identifiers.
• Betting and transaction history within the platform.

Data From Third Parties

• Identity verification information from trusted KYC service providers.
• Payment verification data from licensed payment processors.
• AML (Anti-Money Laundering) screening information from recognised databases.

3How We Use Your Data

Angkabet uses collected personal data solely for legitimate purposes directly related to the operation of our online betting platform. All data use is grounded in a lawful basis under PDPA 2010.

• Account Management: Creating, maintaining and securing your member account at angkabet.
• Transaction Processing: Verifying and processing deposits, withdrawals and all financial activity in your account.
• KYC/AML Verification: Meeting compliance obligations related to identity verification and anti-money laundering prevention.
• Platform Security: Detecting and preventing fraud, unauthorised access, collusion and any suspicious activity.
• Customer Support: Providing technical assistance and resolving any issues related to your account or transactions.
• Platform Communications: Sending important notifications regarding your account, promotions and service updates.
• Service Improvements: Analysing usage patterns to improve the quality and user experience on the angkabet platform.
• Responsible Gaming: Monitoring wagering patterns to identify members who may require responsible gaming support.

Angkabet will not use your data for any purpose beyond those stated above without first obtaining your explicit consent.

4Data Sharing & Disclosure

Angkabet understands that your trust depends on how we handle the disclosure of your personal data to third parties. We only share data under strictly limited circumstances and for clearly defined purposes.

Parties Who May Receive Your Data

• Payment Processors: Licensed payment service providers required to process your deposits and withdrawals.
• KYC Provider: Trusted identity verification companies that help us meet legal compliance requirements.
• Technical Service Provider: Companies that support the technical operations of our platform — all bound by strict confidentiality agreements.
• Legal Authority: When required by law, court order, or a lawful request from an authorised enforcement agency.

All third parties that receive your data are bound by strict data processing agreements and must adhere to security standards equal to or higher than those practised at angkabet.

5Data Security

Angkabet continuously invests in world-class security infrastructure to ensure your personal data remains fully protected. Our security measures cover technical, physical, and operational aspects.

• Data-in-transit and data-at-rest encryption using AES-256 and TLS 1.3 standards.
• Server infrastructure protected by multi-layered firewalls and intrusion detection systems (IDS/IPS).
• Role-based access control (RBAC) ensuring only authorised personnel can access sensitive data.
• Regular security audits conducted by independent and trusted cybersecurity firms.
• Penetration testing programme to identify and close vulnerabilities before they can be exploited.
• A comprehensive incident response plan to address any potential data breaches swiftly and effectively.
• Automatic data backups and a disaster recovery system to ensure continuity of service.

In the event of any security incident involving your personal data, angkabet will notify you and the relevant authorities within the timeframe stipulated by law.

6Cookies & Tracking Technologies

Angkabet uses cookies and similar tracking technologies to enhance your experience on our platform, maintain login session security, and analyse usage patterns in aggregate.

Types of Cookies We Use

• Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
• Preference Cookies: Storing your personal settings such as language, time zone and display preferences.
• Analytics Cookies: Helping us understand how members use the platform so we can make continuous improvements. This data is collected anonymously.
• Performance Cookies: Monitoring platform speed and reliability to ensure a seamless experience at all times.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality or performance of the angkabet platform.

7Your Rights Regarding Personal Data

Under the Malaysian Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data angkabet holds about you:

To exercise any of the above rights, please contact the angkabet privacy team via the email address stated in the "Contact Us" section. We will process your request within 30 business days.

8Data Retention

Angkabet retains your personal data only for as long as genuinely necessary for the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

As a general guideline, data retention periods are as follows:

• Active account data is retained for as long as your account remains active on the angkabet platform.
• Financial transaction records are retained for a minimum of seven (7) years to meet legally mandated financial reporting and audit requirements.
• KYC and identity verification documents are retained for five (5) years after account closure.
• Customer support communication logs are retained for two (2) years.
• Anonymous analytics data may be retained indefinitely as it contains no personally identifiable information.

Once the retention period expires, your data will be permanently deleted using secure erasure methods that do not permit recovery.

9Children's Privacy

The angkabet platform is strictly for individuals aged 18 and above. angkabet does not knowingly collect or process personal data of any individual under the age of 18.

Angkabet employs multiple age verification methods, including identity document checks during the KYC process, to ensure our platform is only accessed by eligible adults.

10Privacy Policy Amendments

Angkabet reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to the services we offer.

When material changes are made to this Privacy Policy, angkabet will:

• Updating the "Last Updated" date at the top of this page.
• Displaying a clear notice on the platform's home page for a minimum of 14 days.
• Sending email notifications to all registered members when significant changes occur.

Continued use of the angkabet platform following any amendments to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any changes, you may close your account and discontinue use of the platform.

11Contact Us

If you have any questions, concerns or complaints regarding this Privacy Policy or how angkabet handles your personal data, our privacy team is available to assist you at any time.

You may contact the angkabet Data Protection Officer (DPO) via:

• Privacy Email: [email protected]
• General Support Email: [email protected]
• Response Time: Within 3 business days for general enquiries; 30 days for formal PDPA rights requests.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority in your jurisdiction.